A permanently busy line is patients' most common complaint. Yunes AI takes every call at the same time, offers each practitioner's free slots, books the appointment and notes down whatever needs a person — in the patient's own language.
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At peak times the practice line is busy, the team is looking after patients in the waiting room, and callers try again or give up. Outside opening hours, nobody answers at all.
An AI voice assistant handles all the routine calls in parallel — booking, moving or cancelling an appointment — and leaves to people the work that needs a person. In a practice with international patients, it also removes the language barrier: it answers in Italian, German, French, English, Spanish and Russian.
Every doctor and therapist has their own consulting hours, their own services with the right duration, and their own absences.
It manages the whole appointment flow: a slot freed by a cancellation is immediately available again.
It answers several calls at the same time — even on Monday morning when the practice opens.
For anything that isn't an appointment, the assistant notes name, number and reason and hands it to the team as a callback request.
Appointments appear in the practice calendar, and entries made by hand block those slots.
It answers in Italian, German, French, English, Spanish and Russian.
Want to hear it live? From the home page you can talk to Yunes straight from your browser, no sign-up needed.
Enter the practice's name and website: the AI reads your consulting hours and services and sets up the assistant.
Consultations, durations and each practitioner's hours. All in the browser.
You keep the practice number and forward it to the number we give you: always, or only when busy and outside opening hours.
Sign up and try Yunes AI on your business: it takes two minutes to create your first voice assistant.